Shipping & Return Policy


🚚 Shipping Policy

Worldwide delivery 🌍

At Caterside Eyewear, we deliver worldwide, with tracking available for every order.

Each pair is carefully prepared and shipped from our partner warehouse.

Processing time:

Orders are prepared within 24 to 48 hours after payment confirmation.

Estimated delivery times:

  • Europe: 7 to 12 business days
  • North America: 10 to 15 business days
  • Rest of the world: 10 to 18 business days

Delivery costs:

  • Europe: €4.90
  • Rest of the world: €6.90
    (Fees are automatically displayed during payment based on the destination)

As soon as your order is shipped, you will receive a tracking number by email to track the delivery of your package.

⚠️ During periods of high activity (sales, holidays, new collections), delivery times may be slightly longer.


Customs fees:

Some countries may apply customs duties or import taxes.

These fees are not included in the order price and remain the responsibility of the customer.


For any questions regarding your delivery, please contact our team at:

📩 catersidebrand@gmail.com

🔁 Return Policy

Easy returns – Shop with confidence

We want you to be completely satisfied with your Caterside glasses.

If this is not the case, you can return your order within 14 days of receipt.

Return conditions:

  • The product must be new, unworn and in its original packaging
  • The return request must be made within 14 days of delivery.
  • You must first contact us at catersidebrand@gmail.com for return instructions.

Return shipping costs:

Return shipping costs are the responsibility of the customer, unless the product received is defective or incorrect.

Once the product has been returned and checked, the refund is issued within 5 working days to the original payment method.

💬 Your satisfaction is our priority.

We do our best to offer a smooth and seamless experience.